Returns & Exchanges

At Hidden Garden, we want your home to feel like a sanctuary; if a piece doesn't perfectly fit your space, we offer a 30-day return window for most items in original condition. We strive to make the return process as seamless as the growth of a garden, ensuring your peace of mind with every purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all fragile home decor is securely wrapped to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.